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Have you checked your phpmyadmin, under users? or packages? What do they say?
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Check if WHM has created your package correctly. THT just creates accounts linking to existing packages, so it should (but not must, I am not a WHM expert) be an error with your WHM package. Try recreating the package with the correct limits and try again.
Jimmie Lin - Community Manager & THT.Next Developer
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I've had this problem before. I never could pinpoint the problem. Does it only create unlimited accounts for that package?
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I had this problem once too but it was because I was doing [username]_[plan name] when it was only suppose to be [plan name] make sure thats right.
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I dont know what it could be but you could always manually edit the packages in whm. Try creating a package and a client in with that package, then use the THT client importer. Then try creating an account with the imported package
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Woow this is not easy mhh ? ^^ . Maybe it's for the reseller the prob no ? I'm on JustHost.com , maybe they don't support THT.