Posts: 4
Threads: 1
Joined: May 2010
Reputation:
0
I have just set the script up and thought i would give it a bit of a test but no matter what name i put in for sub-domain when creating an account i keep getting this message.
Error: Sorry, that username is reserved.
Any ideas?
Posts: 568
Threads: 39
Joined: Jul 2009
Reputation:
3
What username are you using?
- KuJoe
Posts: 993
Threads: 62
Joined: Nov 2008
Reputation:
14
Thats an error from WHM.
Its a username WHM doesn't allow.
Jonny H - THT Main Developer & Founder
Posts: 993
Threads: 62
Joined: Nov 2008
Reputation:
14
Well that is an error taken DIRECTLY from WHM itself, I didn't write that message. Check your settings.
Jonny H - THT Main Developer & Founder
Posts: 4
Threads: 1
Joined: May 2010
Reputation:
0
05-25-2010, 06:41 PM
(This post was last modified: 05-25-2010, 06:54 PM by cyberpedz.)
weird ok thanks
Ok i think it must of been the username rather than subdomain name anyway i have now created an account and am in the clients area but there is nothing in the clients are to setup there site nothing to add/edit files ftp or cpanel am i missing something?
It has obviously created an account on the tht script and it has created a account in my whm but when the client logs in to client area what do they do then to create there site?
Posts: 2,063
Threads: 90
Joined: Nov 2008
Reputation:
14
05-25-2010, 07:07 PM
(This post was last modified: 05-25-2010, 07:07 PM by Kevin.)
There is a link to cPanel in the login area if I'm not mistaken. You can always access it via yoursite.com:2082 (or https and 2083). yoursite/cpanel/ also works in most cases.
Posts: 4
Threads: 1
Joined: May 2010
Reputation:
0
Yes thats the problem, there is no link.
I know you can access cpanel the other ways but some clients might not know this so i would be answering emails etc all the time asking how to access it or set up there site.
Posts: 568
Threads: 39
Joined: Jul 2009
Reputation:
3
They get a link in the welcome e-mail. THT is a client management script, not a control panel.
- KuJoe