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Order form not working
#1
THT Version: 1.2.1
Your THT installation URL: http://www.plphost.com/order
Browser (including version): IE 8
Your Operating System: Windows 7
Server's Operating System: Cent OS 5.4
Apache Version: 2.2.15
Control Panel Type: WHM
Control Panel Version: 11
Error: An error has occurred in the script on this page
Line: 123
Char: 357
Error: Access is denied
Code: 0
url: http://plphost.com/order/includes/javascript/jquery.js
Problem: I click the order button and nothing happens (it worked fine yesterday)
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#2
I was able to fix it with a fresh install.
* close please*


Update: i have gotten the same error again Sad
Its happened right after i imported my clients from whm

Update 2: I removed my clients from the database and it seems to be working again :p
Is there anyway to get my clients on tht and not get that error?

update 3: The error is gone when people signup but now its there when i try and edit the email templates Sad
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#3
Does this only happen in IE? What about other browsers?
Kevin Mark - TheHostingTool Lead Developer
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#4
it does it in all web browsers but it seems to be working now.
The next error i get is when people sign up
Code:
Fatal error: Call to undefined function ↪checkdnsrr() in /home2/plphostc/public_html/order/includes/class_main.php on line 355
They get that right after they enter the domain/subdomain.
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#5
What version of PHP are you running?
- KuJoe
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#6
Are you running this on Windows or something?

http://php.net/manual/en/function.checkdnsrr.php

This function was in both PHP 4 and 5. I'm thinking you might have a PHP extension disabled.
Kevin Mark - TheHostingTool Lead Developer
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#7
He's definitely running Linux based on the path in the error. It does look like his PHP installation is missing the checkdnsrr function. Yuki, if you can provide a link or copy and paste the output for the following it would be helpful in determining what is missing and we can add this to the Wiki under a list of known PHP issues.

Code:
<?php
phpinfo()
?>
- KuJoe
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#8
here is the php file
http://plphost.com/order/php.php
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