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Not able to reset password
#1
Hi everyone,

My clients are not able to reset there passwords and also don`t get any email to reset it. I tried to reset their password from the admin panel it shows password changed successfully but when one tries to login with it, it shows a wrong username or password error.

Please help me as soon as possible.
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#2
Are you using WHM or DA?
Kevin Mark - TheHostingTool Lead Developer
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#3
I am using cPanel/WHM and also tried to do a fresh install but the problem was same in that also.
I have looked in the code and it feels like the problem is in the code.
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#4
Can you send mass emails from the Admin CP?
Nick - TheHostingTool Staff Coordinator

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#5
they get the new account emails means the phpmail is working fine
and in admin panel if we reset a password of any customer. It don`t works at the time of login
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