01-06-2009, 11:28 AM
Hi, it's very annoying that you have to put a description into your packages...
As for the helpdesk, would be very awesome if there where departments, which a permission to add only selected staff members to each department. Further more a department which can be hidden from clients so only moved tickets can end up there.
Oh, and if guests could open a ticket aswell it would be nice..
As for the helpdesk, would be very awesome if there where departments, which a permission to add only selected staff members to each department. Further more a department which can be hidden from clients so only moved tickets can end up there.
Oh, and if guests could open a ticket aswell it would be nice..