After the installation, i've made a free package, and then i tried to order it, all worked fine, but no email with cPanel details... i said, that's ok, the email is on the way... i went to my cPanel login page and i tried to login, it says that my username or my pss is incorect, then i went to WHM, there the account was created, but, it was suspended, and locked, i tryed to unsuspend it but it says that i don't have acces to it or smthing like that, what i must to do ? :-s i dont know if the payd packages do the same..., but for the free one i used a unlimited package, that is linked also to one of my payd packages
cPanel account locked and suspended
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02-01-2011, 02:45 AM
Does the package exist in whm?
02-01-2011, 07:16 AM
yea, the package exists...
12-01-2015, 03:30 AM
Hello,
Looking towards, your problem a bit deeply, you are facing this problem because of improper configuration of your dns zone file. Just make sure yourself if A records, CNAME records in your domain and hosting DNS files are properly configured. Thank you. (01-31-2011, 05:57 PM)bogdan Wrote: After the installation, i've made a free package, and then i tried to order it, all worked fine, but no email with cPanel details... i said, that's ok, the email is on the way... i went to my cPanel login page and i tried to login, it says that my username or my pss is incorect, then i went to WHM, there the account was created, but, it was suspended, and locked, i tryed to unsuspend it but it says that i don't have acces to it or smthing like that, what i must to do ? :-s i dont know if the payd packages do the same..., but for the free one i used a unlimited package, that is linked also to one of my payd packages |
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