11-11-2011, 01:09 PM
Hi, I'm trying to install The Hosting Tool and I get all my information in and I get stuck on step 3, I even waited 12 hours for it to do something, but nothing, any ideas?
Installing Stuck on step 3
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11-11-2011, 01:09 PM
Hi, I'm trying to install The Hosting Tool and I get all my information in and I get stuck on step 3, I even waited 12 hours for it to do something, but nothing, any ideas?
11-11-2011, 01:12 PM
what version of tht is it?
Thanks for reading my post guys!
EddiesLife247 - YouTube Producer - THT Support Team WEB: http://eddieslife247.co.uk/ Supporting TheHostingTool Community! Need help, i don't mind pms but please post support questions in the general support board.
11-11-2011, 01:38 PM
11-11-2011, 10:17 PM
Does anyone know how to fix this? How long does step 3 usually take in the installation process?
11-12-2011, 06:17 PM
Continuing from PM:
PurpleDesign Wrote:Kevin Wrote:I would imagine it's a JavaScript error. Do you see any errors in your browser's JavaScript error console?No everything is up to date That's not what I asked. What browser are you using? It should have some way to detect JavaScript errors.
Kevin Mark - TheHostingTool Lead Developer
11-12-2011, 07:24 PM
(This post was last modified: 11-12-2011, 08:19 PM by PurpleDesign.)
(11-12-2011, 06:17 PM)Kevin Wrote: Continuing from PM:That would Google Chrome (11-12-2011, 07:24 PM)PurpleDesign Wrote:The error says: "Uncaught SyntaxError: Unexpected token <"(11-12-2011, 06:17 PM)Kevin Wrote: Continuing from PM:That would Google Chrome Is their a hosting website that anyone recommends?
11-12-2011, 11:44 PM
(11-12-2011, 07:24 PM)PurpleDesign Wrote:(11-12-2011, 06:17 PM)Kevin Wrote: Continuing from PM:That would Google Chrome Interesting. Can you PM me the url to your THT install?
Kevin Mark - TheHostingTool Lead Developer
11-13-2011, 04:01 AM
I took a look and I couldn't replicate the issue. Could you delete your THT directory and re-upload it? This is just to make sure it's an issue with the installer.
Kevin Mark - TheHostingTool Lead Developer
11-13-2011, 04:10 AM
11-13-2011, 04:10 AM
(11-13-2011, 04:10 AM)PurpleDesign Wrote:(11-13-2011, 04:01 AM)Kevin Wrote: I took a look and I couldn't replicate the issue. Could you delete your THT directory and re-upload it? This is just to make sure it's an issue with the installer.Ok, just did Try installing again using a fresh database and only an alpha-numeric password.
Kevin Mark - TheHostingTool Lead Developer
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