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MySQL light bulb off in Server Status
05-20-2014, 01:10 PM,
#1
MySQL light bulb off in Server Status
Guys I've never had this happen but the MySQL light bulb is off in Server Status.

I've checked whm/cpanel over and over and I can't figure this out.

By the way it's a Dedicated Linux server,
CentOS release 6.5,
PHP Version: 5.4.28
cURL Version: 7.24.0
MySQL Version: 5.6.16
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05-20-2014, 05:59 PM, (This post was last modified: 05-20-2014, 06:00 PM by Kevin.)
#2
RE: MySQL light bulb off in Server Status
I wouldn't worry about that, the server status lightbulbs are mostly useless. Blush

Edit: The real reason the lightbulb isn't showing is because MySQL is typically not accessible remotely (that is, non-localhost). So unless THT is on the same server and MySQL is bound to the default port the light bulb will be off.
Kevin Mark - TheHostingTool Lead Developer
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05-22-2014, 08:54 AM,
#3
RE: MySQL light bulb off in Server Status
but when i get to step 5 it doesn't work... says no permission sir
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05-24-2014, 04:54 PM,
#4
RE: MySQL light bulb off in Server Status
What is the exact error? And step 5 of the order form? No permission could be an error from WHM.
Kevin Mark - TheHostingTool Lead Developer
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05-29-2014, 10:27 PM,
#5
RE: MySQL light bulb off in Server Status
Step 5 - Create Account
Error: Permission Denied
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05-29-2014, 11:03 PM,
#6
RE: MySQL light bulb off in Server Status
That's an error from WHM. Are you using root or a reseller?
Kevin Mark - TheHostingTool Lead Developer
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05-29-2014, 11:31 PM,
#7
RE: MySQL light bulb off in Server Status
I created a resellers account and put the "user" on it
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05-31-2014, 12:53 AM,
#8
RE: MySQL light bulb off in Server Status
It looks like the reseller account you created doesn't have the required permissions to create the account. Try enabling all features and then disabling them until it no longer works.
Kevin Mark - TheHostingTool Lead Developer
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05-31-2014, 10:46 AM, (This post was last modified: 05-31-2014, 11:18 AM by Tonic.)
#9
RE: MySQL light bulb off in Server Status
I take it your talking about in whm the option that says Edit Reseller Nameservers and Privileges

I went there and selected the domain and added permissions then went and ordered package and it went thru finally but it says this..

Step 5 - Create Account

Warning: Illegal string offset 'userid' in /home/*************/public_html/order/includes/class_server.php on line 255
Your account is awaiting admin validation!
An email has been dispatched to the address on file. You will recieve another email when the admin has overlooked your account.

NOTE: I fixed it I forgot I was on 1.2.5 and updated to 1.2.6 and all fixed!

Thanks Kevin you the man!

Now there's a small problem... I put admin validation to approve pth customers and everytime I click the approve button it goes thru but cancels them... any idea why? lol
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05-31-2014, 03:14 PM,
#10
RE: MySQL light bulb off in Server Status
Are you clicking the approve button the client validation page? That's an odd bug. Are you certain all files have been replaced on upgrade? Especially admin/pages/users.php and includes/tpl/adminval.tpl
Kevin Mark - TheHostingTool Lead Developer
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