something that should have been added since day one

[SpeedyHosts]

seriously, to have a javascript alert for account termination is something that should have been implimented a long time ago. Its because of this i recently lost a client.

[KuJoe]

What exactly do you mean? You want to be alerted when an account is terminated? If you mean there should be some sort of confirmation then this has already been added in 1.2.2 (3 part termination process)

[Jonny]

Right, you have to click a checkbox and then fill in your password? How can that be mistaken? It says a VERY clear warning at the top.

[KuJoe]

That check box is only for clients though. In 1.2.1 all a staff member has to do is click and image and the account is gone. In 1.2.2 I changed it so that they had to click "Terminate Account" and then select "Cancel" or "Terminate" and then enter a reason (or none). I also removed the ability to cancel an account from the account search results so that a staff member has to select the correct account, which should prevent accidental clicks.

I also added a "backup" database in 1.2.2 so even if you delete a client, the account can be recovered (although the client's cPanel/DirectAdmin data can only be restored from a server backup).

[SpeedyHosts]

Thank you KuJoe. Thats exactly what was needed for THT.

[Jonny]

My apologises, thought you meant client area.

[Kevin]

It's happened to me before. I actually put this in awhile ago. But someone it got taken out. :\

[SpeedyHosts]

(06-01-2010 04:52 PM)Jonny Wrote:  My apologises, thought you meant client area.

its ok, we all make mistakes

(06-01-2010 06:03 PM)Kevin Wrote:  It's happened to me before. I actually put this in awhile ago. But someone it got taken out. :\

Thats good, but why would someone take it out? Thats kind of stupid. Whoever took it out really didn't think of the scenario on accidental deletions..

[eagle]

Well, thought you meant user-side when deleting there account, cPCreator had a javascript warning.

[Jonny]

We used to have something hardcoded into the script so if anything is deleted then it asks you before, this obviously has gotten lost in the code.