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***Kevin*** · (This post was last modified: 11-29-2008 02:40 PM by Kevin.)

I get this error when I tried to signup.

TheHostingTool Wrote:Error: 0 Sorry, resellers are not permitted to create subdomains of the server's main domain

I've also seen this happen on the development demo. I don't think this is a bug. But why aren't resellers allowed to do that? If resellers can't, then that might mean Tyreus' inability to use THT. Sad

EDIT: I also get this error when I select the Domain option.

***Jonny*** · 11-30-2008, 06:24 PM

If the error starts with Error: it means THT has just outputted what WHM has said. Let me explain something. The VPS THT runs on has the main domain thehostingtool.com, the dev area runs off a reseller on the vps. The reseller isn't allowed to make subdomains with the servers main domain.

***Kevin*** · 11-30-2008, 08:43 PM

I'm trying to get the script to work on a sub directory of our main tyreus.com domain. The script is using the tyreus reseller account.

***Jonny*** · 12-01-2008, 05:54 AM

No, Kevin you don't understand. I did not write this error. It's what WHM outputted when the account is being created. You must be trying to create an account under the servers main domain.

hamster · 12-01-2008, 10:22 AM

You need to use the root WHM access hash, not the reseller one.

***Kevin*** · 12-01-2008, 05:00 PM

(12-01-2008 05:54 AM)Jonny Wrote: No, Kevin you don't understand. I did not write this error. It's what WHM outputted when the account is being created. You must be trying to create an account under the servers main domain.

I understand. Wink

I was trying to say that cP Creator does it... Huh

(12-01-2008 10:22 AM)hamster Wrote: You need to use the root WHM access hash, not the reseller one.

Why? I can go right into WHM as reseller and create a account @tyreus.com Smile

***Jonny*** · 12-01-2008, 05:10 PM

cP Creator will do it most likely.
Well, if its the servers main domain it will say that. May be a config option in the WHM.

***Kevin*** · 12-01-2008, 05:14 PM

I usually access WHM at tyreus.com through the SSL / TLS port. (2087) I'll try generating a hash through its IP address and see if that works. Wink

I'm on IRC if you wish to chat there.

***Jonny*** · 12-01-2008, 05:24 PM

Im in IRC.

***Kevin*** · 12-16-2008, 05:22 PM

No matter what I do, I'm still getting that error. I have no problem creating an account via WHM @tyreus.com